[car fanatics]

Ford
Photo credit: Ford
July 19, 2012
By: CF staff

Ford Motor Company today announced a voluntary safety recall of 2013 model year Ford Escape vehicles equipped with the 1.6-liter engine built through July 11, 2012. Ford estimates that there have been approximately 11,500 of these vehicles produced and distributed for sale in North America, with most in the U.S. market.

Ford is voluntarily recalling Escapes with 1.6-liter engines to replace an engine compartment fuel line, which could split and leak fuel, potentially resulting in an underhood fire. No injuries have been reported. The issue does not affect other 2013 Escape models. The condition also does not present itself in vehicles when the engine is not running.

As an additional safety precaution, customers who already own 2013 Escape vehicles with the 1.6-liter engine are being advised to stop driving their vehicles and to immediately contact their dealers. Dealers will deliver a loaner vehicle to these customers and will transport their 2013 Escape to the dealership for the necessary repairs. The company is working to make parts available as quickly as possible and customers will keep the loaner vehicle at no charge until the repairs on their vehicle are completed.

The company’s dealers will stop delivering or conducting demonstration drives of these vehicles so that proper steps can be taken to remedy the issue at the dealership first.

"We have identified an issue and are taking quick actions in the best interest of our customers,” said Ray Nevi, assistant director, Ford Automotive Safety Office. “Our intensive investigation and testing has identified the area of concern and we are moving as quickly as possible to repair vehicles for our customers. In the meantime, it is extremely important that affected customers not ignore this recall and immediately contact their dealer."

The repairs are straightforward and should take dealers less than an hour to complete, pending parts availability. If affected customers quickly take action and contact their dealers as advised, all vehicles can be remedied in less than two weeks.

Customers may get further information about these and other recalls at http://www.fordowner.com or they may contact Ford's Customer Relationship Center at 1-866-436-7332.