Quote:We have to admit, we viewed the Equus as something of a generic knockoff design-wise...

Quote:...We do have some nits to pick with our big white whale, however. Others have mentioned this, but it's worth pointing out again – the adjustable lumbar support seems to be in perpetual state of overinflation. No matter how much we tinker with the air bladder controls, it just feels too prominent on our lower backs. It's so uncomfortable that it's led to both your author and Editor-In-Chief Neff to ponder drastic, pin-shaped countermeasures.

Quote:Overall, our Equus Ultimate succeeds at feeling like a great value, but stops short of feeling like a great full-size luxury sedan.

Quote:Overall, our Equus Ultimate succeeds at feeling like a great value, but stops short of feeling like a great full-size luxury sedan.

Wow.. exactly what I want from my $65K Luxury car... to feel like a VALUE... but stop short of being a Luxo sedan.

Shit.. why wouldn't I just buy a Ford Taurus.. It looks better... is probably more reliable... is domestic... smells better... cost less... and is actually meant to "stop short of being a Luxo."

Quote:We have to admit, we viewed the Equus as something of a generic knockoff design-wise, but our conversations suggest that the general buying public doesn't feel the same way (or doesn't care).

Quote:Unlike our first encounter with the Equus At Your Service valet program, our most recent experience went off without any issue. We made the appointment with the Equus Apple iPad app, received a confirmation call and e-mail from the selected dealer (Glassman Hyundai in Southfield, Michigan), followed by another call the day before the service to confirm the time and what our loaner vehicle would be. The day of our service, the dealership kindly called to say that a representative was on the way, and about 15 minutes later, a service technician arrived and handed over the keys to a clean, detailed 2011 Hyundai Genesis sedan. A few hours later, the dealer called again, saying our car was ready, and that the vehicles would be swapped once more. Before returning the Equus to us, Glassman washed and vacuumed it. If this is the sort of service we (and other Equus buyers) can routinely expect, it goes a long way in bettering the overall ownership experience.

jspookss;132846 Wrote:Thats nothing special.. Aside from the iPad app to schedule the appointment, our chevy dealership routinely does this.

RightWD;132872 Wrote:Hyundai Equus Receives J.D. Power and Associates 2011 APEAL Award
http://www.prnewswire.com/news-releases/hyundai-equus-receives-jd-power-and-associates-2011-apeal-award-126257498.html

Laugh all you want, but the Equus has many satisfied customers, from a car that was never designed for this market. It will only get better with the next generation Equus that is due soon.

The 'Burg;132881 Wrote:

RightWD;132872 Wrote:Hyundai Equus Receives J.D. Power and Associates 2011 APEAL Award
http://www.prnewswire.com/news-releases/hyundai-equus-receives-jd-power-and-associates-2011-apeal-award-126257498.html

Laugh all you want, but the Equus has many satisfied customers, from a car that was never designed for this market. It will only get better with the next generation Equus that is due soon.

Uh-huh... I can only speak for the dealers here in Freehold, NJ. Go to the Lexus, Mercedes, and BMW dealerships and look at the ambience, the amenities, the overall after-sale experience they offer. Then visit the toilet bowl that is our local Hyundai dealership. Park your $65,000 Equus next to a POS 10-year old Accent being held together with duct tape. Have fun with the massive, brutal depreciation that Hyundais suffer.

"Hyundai" is not a brand name that can justify a $65K car. They should have made "Genesis" a separate brand and only sold it through Hyundai dealers that were in the top 10% of Hyundai dealers for CSI and cosmetic appearance (since they didn't want to create a separate sales channel.)

RightWD;132886 Wrote:an Equus owner never steps foot in a Hyundai dealership anyway.